About Alacrity Health
Support done differently.
Alacrity Health is an NDIS registered mental health service provider, offering a diverse range of supports for individuals who have the NDIS. We are committed to offering these services around our three principles of transparency, sustainability and responsible service. Read below for more information on what these principles mean for us.​
Established in 2021,
Our goal
Alacrity Health was created by a Peer Worker from Gippsland who wanted to create an innovative, mental-health focused service that focused on one core model: people before profit.
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We want to set a benchmark that makes NDIS services do better and be more transparent.
is to provide participants of the NDIS with sustainable, transparent, quality care, through outreach/support work, retreats, day trips, and more.
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We do this by balancing a culture of openness and value for lived experience with key, evidence-based mental health practice.
Who are we?
Alacrity refers to an optimistic readiness. More than anything, it is a response to external things, whether or not it is able to be controlled. Alacrity can be seen as approaching life with readiness and optimism for the inevitable (but often unpredictable) challenges that lay ahead.
Alacrity Health, at it's core, believes in approaching services in a 50/50 partnership; where Alacrity Health forms half, and you, the participant, form the other half. Alacrity Health as a provider of mental health services appreciates the diverse mental health experiences, race, genders, sexual orientation, religious beliefs and more, and approaches service delivery with an open ear and open eyes; we hear you. We want to base our services on what you want and need. This readiness to listen and to grow together is what Alacrity means to us.
What do we do?
Alacrity Health offers a variety of services, with support work and retreats/getaways at the core. For a list of supports, please click on Services at the top of this page.
The way Alacrity Health develops programs is through community consultation, and these programs are ever-changing based on the feedback and needs of our community. Please get in touch if there is a service you want us to provide. We don't just listen to your feedback, we base our services on it.
Why do we do it?
One key difference between Alacrity Health and other service providers is 'why'. That is, at the core of everything we do, and with every change we make to the service we provide, we ask 'why'. Our principles are a guideline for how we operate, and so our programs must fall within our principles. These are important to us and we'd love to tell you more about them.
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Alacrity Health was formed for both participants and staff - to create an environment that moves away from traditional service delivery and towards an organisation with a flexible service delivery model that can be shaped around what works for the people we support.
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We want to give back and create a true sense of community.
OUR values
Transparency
Alacrity Health believes that all NDIS participants should have full access and control over the use of their services. Within the disability sector, there is often a lack of transparency in how businesses operate, your right to privacy, and services can be too intrusive in the details they don't require for service delivery.
That's why our aim is to push for best practice in our field, and to be accountable for the services we provide and the information we request from you. This includes being clear about charges to your NDIS plan including rates and travel. This also includes only asking you for the information we need to be able to provide you the service you want, and you have a right to know why we need this information. We also want to give you the choice to be on our digital mailing list, where you can be updated on, and provide feedback with regards to any service additions or changes.
Alacrity Health believes that setting these standards will encourage other providers to do the same, with the outcome of a more transparent and accountable disability sector where all participants have the right to ask questions and to be kept in the loop.
OUR COMMUNITY
Sustainability
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Alacrity Health believes that all NDIS participants should have full access and control over the use of their services. Within the disability sector, there is often a lack of transparency in how businesses operate, your right to privacy, and services can be too intrusive in the details they don't require for service delivery.
That's why our aim is to push for best practice in our field, and to be accountable for the services we provide and the information we request from you. This includes being clear about charges to your NDIS plan including rates and travel. This also includes only asking you for the information we need to be able to provide you the service you want, and you have a right to know why we need this information. We also want to give you the choice to be on our digital mailing list, where you can be updated on, and provide feedback with regards to any service additions or changes.
Alacrity Health believes that setting these standards will encourage other providers to do the same, with the outcome of a more transparent and accountable disability sector where all participants have the right to ask questions and to be kept in the loop.
Responsible service
Alacrity Health believes that all NDIS participants should have full access and control over the use of their services. Within the disability sector, there is often a lack of transparency in how businesses operate, your right to privacy, and services can be too intrusive in the details they don't require for service delivery.
That's why our aim is to push for best practice in our field, and to be accountable for the services we provide and the information we request from you. This includes being clear about charges to your NDIS plan including rates and travel. This also includes only asking you for the information we need to be able to provide you the service you want, and you have a right to know why we need this information. We also want to give you the choice to be on our digital mailing list, where you can be updated on, and provide feedback with regards to any service additions or changes.
Alacrity Health believes that setting these standards will encourage other providers to do the same, with the outcome of a more transparent and accountable disability sector where all participants have the right to ask questions and to be kept in the loop.
Thanks! But where now?
We're pretty stoked you made it this far. We could talk about the standard we set in an ethical, 'people before profit' service, the amazing culture in our team, or the way we are pushing for a better NDIS service provision.
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But we're in this service for you. So tell us, where to from here?
