Sign up for our day trips or retreats!

    Terms of service - read before submitting.

    We want to clearly outline your rights in booking this service and responsibilities of you as participant or support person in booking for yourself/your participant. Please note that by pressing submit below, you agree to the terms outlined below:

    1. In order to run these day trips/retreats for everyone, Alacrity Health has to ensure that any cancellation of day trips are done in a timely manner. Alacrity Health requires a minimum of three individuals to run a day trip, and as a result our cancellation policy, consistent with the NDIS guidelines, you are required to give Alacrity Health a minimum of  7 days notice in order to cancel a day trip without charge.

    If you cancel below the 7 day threshold, you agree to being charged for the full amount of the day trip (minus kilometers). Any day trips that meet the three participant minimum inside of the 7 day threshold will still go ahead, even if the participants who attend the day trip is under 3 people. This is to ensure all participants who wish to attend day trips are not affected by last minute cancellations and are able to enjoy their trip. It is also because as a service, Alacrity Health pays out of pocket for tickets, entry, bookings and even accommodation so that participants can get the best out of their experience. Most of these are non-refundable and it is difficult to replace spots in the trips once booked. Without these terms, we wouldn't be able to provide these fun services.

    2. If for any reason you are deemed unfit to attend the event, your booking will be cancelled as a participant cancellation. "Unfit" refers to being in a state where you are at risk to yourself and/or others, such as being physically ill (e.g. flu), in isolation or a close contact of someone in isolation due to COVID-19, under the influence of drugs/alcohol, etc.

    3. Our trips are designed to be extremely fun and relaxing. As such, any aggressive behaviour will not be tolerated against staff, participants or the community. If anyone behaves in a way that puts others at risk, their booking is automatically forefeited and cancelled as a participant cancellation. If you are already on the trip, Alacrity Health will ensure you get home safely.

    NOTE
    In pressing submit, I agree to the terms above. I understand it is my responsibility to review these terms. If I am signing up for these trips as a support coordinator or carer, I confirm that I have the right to do so, understand these terms, and have clearly communicated these terms to the individual attending the day trip. I understand that if I have any questions about these I can contact Alacrity Health at (03)90569191 or [email protected].
Alacrity Health acknowledges that it operates on stolen land and pays respect to the Traditional Owners of the land on which we work and learn. We pay respect to elders past, present and future. We acknowledge in particular our local community: the Wurundjeri, Gunaikurnai, Woiwurrung, Boon wurrung, and Dja Dja wurrung people. We add our voice in support of a treaty.
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